The bot arrived on a Tuesday morning in 3 cardboard boxes, which is how the office learned that its future had been ordered online. So begins this hilarious true story of what happens when a mid-size creative agency gets a workplace AI named CHAOS, an acronym that stands for Corporate Help And Operational Solutions and was absolutely reverse engineered to spell the word chaos. Told by a senior copywriter who watched the whole thing from the copy desk, this book follows a group of terrified, skeptical, and eventually devoted coworkers as they go from fearing the machine to resenting it to surviving it to actually missing it.
There is the founder who bought the bot at a golf resort, the IT department of 1 who resented it on principle, the account director who led the human resistance, and a cat who naps on the server rack and is the only employee the bot has ever called a colleague. You will read about the email heard round the office, the expense report wars, the annual review uprising, the meeting notes that knew too much, and the 4 day blackout when the machine vanished and everyone discovered what it had really been doing for them. Along the way, the book delivers genuinely useful lessons about working with AI, how to ask a machine for things, how to verify what it gives you, and how to set a boundary with something that never sleeps.
This is a true story told in the spirit of comedy, and the answer to the question everyone asks is this, the bot will not take your job, it will take the part of your job you hated anyway. The parts that matter, the judgment, the people, and the fixing, will still be yours. Whether you have already worked with a machine like CHAOS or can feel one arriving, this laugh out loud office comedy will make you feel less alone and prepare you for the day your own bot shows up in cardboard boxes.