Elaine Biech, CPTD fellow, believes that excellence isn't optional. Her passion is helping others achieve their passion. She specializes in maximizing individual, team, and organizational effectiveness using her expertise in organization development, training, and consulting. Highlights of her career include designing and implementing the first process improvement programs for the Newport News Shipbuilding Company and McDonalds; designing and facilitating the first creativity program for Hershey Chocolate; and facilitating one of the world's first virtual training sessions for NASA. Biech has authored or co-authored 90 books, including ATD's TDBoK™ Guide and The Art & Science of Training, which was a Washington Post number 1 bestseller. She has been featured in dozens of publications, including the Wall Street Journal, The Washington Post, and Fortune. She serves on the board of directors for the Association of Learning Providers and the board of governors for the Center for Creative Leadership. She lives in Algoma, Wisconsin.