You think you are facing a person. But you are facing a system.
When communication fails repeatedly, when problems are seen but never fixed, and when those who stay are the first to burn out, we tend to blame individuals: "The boss is bad," "The manager is incompetent." "Governance Blind Spots" reveals a terrifying structural truth: The governance object was never a person.
Ng Tick Kee (吴明序然) argues that what you experience as "a person's reaction" is actually a system's boundary expressing itself through a role. This implies a ruthless conclusion: If you are in a governance blind spot, no amount of effort will ever be fed back into the system.
Core Insights:
This is not a motivational book. It is a determination text. It will not teach you how to "manage up." It will help you determine if you are structurally excluded from the system, so you can stop paying the cost of a wrong structure as if it were your duty.