The book includes tech tips, resource lists, featured tools, and example problems for the healthcare quality professional.
With over a decade of experience in healthcare quality improvement, Gayle Porter has worked with more than 100 hospitals to improve their processes and patient outcomes. She is a Certified Professional in Healthcare Quality (CPHQ) and the recipient of multiple awards for innovation and excellence. She has clinical experience in the ICU and expertise in abstraction improvement and validation, solutions analytics, instructional design, and project oversight.