The "great divide" between approaches of systems developers & those of social scientists to computer supported cooperative work has been vigorously debated in systems development literture. In spite of differences in style the 2 groups have (see memo att "This scholarly volume provides some of the most valuable and penetrating insights that I have read to date about unifying the social and technological systems that comprise people's work and its meaning....its content is wide-ranging and extremely relevant to information developers who are involved in or researching any software or hardware product....The research presented here extends our knowledge dramatically; the equanimity with which these authors approach their work is exemplary for future scholarship and practice."—IEEE Transactions on Professional Communication