Dejected and jobless like so many other servicemen after the end of the Great War, Tybalt Hampton escapes a ball in Berkeley Square and meets a young girl who has also sought refuge in the nearby gardens because no one has asked her to dance. It"s too dark to make out her face - but in an enchanted moment they kiss and a nightingale sings as if solely for them. Two years later Aleta Wayte, the recipient of that anonymous kiss, is forced to let their family mansion to a rich American, disguising themselves as servants at their tenant"s beck and call. Of noble birth but penniless, Aleta still dreams of that handsome stranger. So, when Fate in the form of a road accident brings him injured to her door, her hopes are raised and instantly dashed - in her guise as lowly servant how can she reveal herself 5th Duke of Stadhampton? Is it possible that Fate could be so cruel as to bring love so close and only to snatch it away?

Here is the result of over 30 years of experience from the campaigner Helen Dewdney, who sports the online persona "The Complaining Cow". Including tips, real-life examples, anecdotes and handy template letters, you are provided with the knowledge and confidence to assert your legal rights, overcome any consumer complaint hurdles and always gain redress. Discover what kind of complainer you are, how you can gain better results and how to deal with the common fob offs companies use. Get comprehensive advice on the most up to date consumer laws you could ever need, how to complain effectively, how and where to take things further when you don t get a satisfactory response and lots of useful contacts. Faulty goods, poor service, bad advice, over charging and mis-selling; it s all covered here. Learn how to take on supermarkets, airlines, energy and insurance companies, banks, and restaurants amongst others and get results. Read how and why she took Tesco to the small claims court and won. Never be out of pocket again!