Diane Rasmussen Neal is an Assistant Professor in the Faculty of Information and Media Studies at The University of Western Ontario, and holds the permanent title of Visiting Scholar at the University of Sydney, Australia. She has worked as a systems librarian as well as a corporate information technology professional, and has trained students and working professionals in the effective use of Web 2.0 technologies since 2007. Diane is an active member of the American Society for Information Science and Technology (ASIS&T).